A perfect example of how a product’s experience can be severely damaged by a feature-centric approach instead of a narrative one.
Thanks to Alok, I had the opportunity to get my hands on the new Philips “Living Color” line of LED lamps. He asked for some insight for a similar, yet much more interesting, project of [...]

Every once in a while I bump into one of Logitech’s unholly offspring.
Last time was when I discovered that Wired gave 8 of 10 to the hideous Harmony One universal remote control. This kind of device is the ultimate  symptom of a grave illness that plagues most of our home appliances: the feature cancer.
I won’t [...]

It is sometimes uneasy to explain why I use the term “User experience architect” instead of usability expert, or something equivalent.
It is mainly because I consider that usability is a set of tools the UX architect uses to reach a higher goal: building a system’s experience, i.e. the relation between humans and systems.
As an architect, [...]

The way usability specialists are commonly involved in projects proves not to be adequate in some cases, but the needs are HUGE, and the architectural approach to interface design can really fullfill them. Here is how interface architecture should find its way accross the development process of a web service, a software or a device: